The service was great. It was easy to place our order online. Our order was delivered on time and I received a confirmation email/text confirming delivery. Couldn't be easier.
I have a child with special needs. Traveling with rice milk, extra paper towels, making sure I have water for his g-tube etc. takes up a lot of space, and adds weight, to the suitcase. It is so nice to arrive at your destination and have your basic supplies waiting for you. (I used to mail items beforehand, but this was cheaper.)