Our groceries have always been at our hotel ahead of time. Always nicely bagged and all items ordered checked. I especially like the personal phone call letting us know that our groceries have been delivered versus an automated call.
Service was excellent, even when we had to modify our order on short notice!
This was my first time using the service. It was so easy. We forgot a few things with the original order and added items before we left. Just as we arrived in our room at Disney, I received a text that our order arrived. And it was near the beginning of our deliver window. Perfect! Will definitely use them again.