A great service! I highly recommend using. We stayed at a Disney vacation property (Bay Lake Towers) and the groceries were being delivered to our room by bell services as we were walking in the door! Cold food was cold, frozen was frozen and everything else was exactly as ordered. My only advise would be if you want bananas, get some yellow and some green if you are going to be there a few days. The yellow ones got too ripe by the end of our stay.
It was fantastic to arrive in Orlando with our two daughters and two granddaughters and check into our time share unit and have all of our groceries already in the unit.
I am a first time user going on comments found in disney orientated information web pages Found ordering fine. Live in the UK. Ordered not without trepidation, but gobsmacked when very soon after got a phone call to confirm order, amazing. Groceries delivered and waiting for my call to Busboy. Don't drive while in U.S, so perfect for us,brill use service again.