We have used the service several times and have always been pleased with our orders and ease of use!
The Garden Grocer website was easy to navigate and simple to use. The customer service was impressive, as I was able to speak to live agents immediately when I called with a question. In addition, the live chat was helpful as well. We just returned from a trip to Disney, where my groceries were waiting at my resort upon my arrival. Everything I ordered was included in the package and all the food was fresh. I would certainly order from Garden Grocer in the future.
We've used Garden Grocer for the last two visits to Disney World. It is especially helpful when traveling with an infant so you don't have to pack all their essentials. Also if you are not on the Disney Dinning Plan this is great to save $$ and eat in the room.