Kept me from having to rent a car just to buy groceries. And my grandchildren were excited to help me select our purchases prior to our trip.
Customer service was excellent. Prices and charges were fair, and delivery and product quality were terrific. A phone confirmation phone call was made when we placed our order and a handy text was received when items were delivered to our resort, ahead of our arrival, in this case. Heavy items were in double paper bags- handy for the end of our trip when we wanted to reuse the bags to save items for a swim later in the day after we checked out of our resort. And concierge was able to view our name right on those bags when storing them in the fridge. Chips, muffins and other items tasted fresh and were in good condition. Brands for toiletries ordered were as anticipated. Store brand gallon iced tea was a favorite on our last trip, and so we ordered it again for this trip. We finished our 36 water bottles between the 6 of us, making the cost savings of that alone worth our order. We will be using this service again to save the money of renting a car, and in cases where we do not pay for checked luggage. Keep up the good work.
This was our first time using this service and we are very pleased. The notifications when our order was received all the way up until the notifications when our order was delivered were great. The delivery went seamlessly and was on time. All items we expected were delivered exactly as ordered. We even received a call after delivery to make sure everything was ok. Will definitely use again and recommend to anyone.