As always; service and delivery of items as described, right on time, and exactly as ordered. A huge benefit for a traveling family! We have and will continue to use again and again!!!
I ordered an item that was recalled after it was delivered to me. A representative called me to inform me if this, and offered to deliver us a comparable product. When I stated this was not necessary, she offered to credit my account for the charge. Excellent customer service.
My food order was delivered to hotel on time and was 100% correct. I received a follow-up phone call to make sure everything was complete.