Ordering was so easy. It was so nice to not have to run to the liquor and grocery stores. We jumped right into vacation mode!
We used the service for the first time in a recent trip (1/24/2015) and was completely pleased. We are long time DVC members and like to prepare our own meals (reduce costs and reduce time waiting at a restaurant to order/get/pay for our food) using the kitchen in the room. It was great not having to spend time going out to get groceries and gave us more time to enjoy WDW (ordering also reduced the impulse buying that always happens when you go to the grocery store - saved more money there too). We will be using this service from now on!!!
Always easy to use. Ordering food ahead of our arrival time is a relaxing way to start our vacations!