I was very impressed with the Garden Grocer ordering process and customer service. When our hotel bell desk "lost" our refrigerated order, Garden Grocer stepped up and straightened it out and redelivered the missing order the next day!
We've used your service a few times now, ordering in the UK before travel. Our groceries have always been waiting for us upon arrival, fresh and exactly as ordered. An excellent all around service!
We took a flight from Toronto to Orlando with our 3 young kids. All of our pre-ordered groceries arrived at our WDW hotel at the set time. The groceries were kept cold at the hotel desk until we were ready for the concierge to bring them to our suite. Items were well packed and in excellent condition. Best of all, we had ordered diapers and wipes (it was great not to have to fly with these items because they take up space in suitcases and are heavy).