I ordered many items including a case of water, but the water was not delivered. BUT - I called & the CS rep was very gracious & the water was delivered the same afternoon. That is GREAT Customer Service - fixing an error quickly
This was my first time using Garden Grocer.com. A friend, who visits Disney World frequently, had recommended it to me. I was completely satisfied! The groceries were delivered on time, within the delivery window. I was contacted by text and phone, as requested, when the groceries were delivered to our Disney hotel. (They arrived at our hotel before we did, as we had a delayed flight.) When the bell service in our hotel brought the groceries to our room, after we arrived, I was very impressed with how everything was packed. The items were carefully packed together and everything was double bagged in paper bags. The perishable items, such as fresh cut fruit and milk, were all fresh. Nothing was old or outdated. Prior to our trip, I had told another friend about Garden Grocer. Her family was also traveling to Disney the same week as we were, but were staying at an off-site hotel. She, too, placed her first order with you. When we met up at the Magic Kingdom one day, my friend commented right away how pleased she was with the freshness of the food and the overall service. I will definitely recommend you to others and use you again in the future. I also found your website very easy to use and was surprised by the huge selection of items you offer.
My order arrived early and was refrigerated by Disney staff at Animal Kingdom Lodge. When we arrived, we simply called bell services and they deliver immediately! Great service, highly recommended!