GradenGrocer was so easy to use. The process was straight forward from my initial order 1 month before the delivery date to the add-ons my family decided were needed as our vacation dates to 'the World' came closer. Customer service called to confirm the order and the date, time window I had picked picked. After that, there were no worries, I arrived at the resort and talked to bell services to have my item brought to my room. The order had an additional manifest to verify all the items delivered. One non-perishable item was defective and I emailed a picture to customer service. Within a few hours a replacement was delivered to the resort by GG. I recommend the service to everyone and GG has a return customer on my next trip to the World.
Honestly, we probably ordered too much; anticipating we would drink more water than planned. Although we saved money, cold water during the day probably was more practical at 85 degrees F.
Seamless, efficient, convenient. Pleasantly surprised by just how wonderful GG's customer service is!