We took a flight from Toronto to Orlando with our 3 young kids. All of our pre-ordered groceries arrived at our WDW hotel at the set time. The groceries were kept cold at the hotel desk until we were ready for the concierge to bring them to our suite. Items were well packed and in excellent condition. Best of all, we had ordered diapers and wipes (it was great not to have to fly with these items because they take up space in suitcases and are heavy).
Traveled with toddler to Disney World. Groceries were waiting at bell station when we arrived at the hotel. So easy, and saved us so much space and time in packing!
...I never have to think about renting a car when I go to Disney simply because of your service