Great customer service via phone but disappointed in the freshness of food delivered.
This is the first time we used Garden Grocer but we will DEFINITELY use next time we are able to visit Disney. Very good communication, which I love! The app was super easy to use and I was able to add things on that I had forgotten! Plus if you order in advanced you get discounts! Yes, it may be more expensive than my grocery store at home but MUCH less expensive than buying bottles of water (you can get 24 bottles of water for less than the price of 2-3 bottles at the parks) and snacks in parks! The delivery charge is definitely reasonable and less than paying for a cab to and from a grocery store, if you are like me and did all the free Disney transportation (no rental car). You get to chose the date and time frame you would like your order delivered. Our order got to our resort before we did (we got a message that it was delivered!) but bell services kept it refrigerated until we were in our room and ready (we had to be in the room because there were refrigerated things like a gallon of milk that had to go right in fridge). I can't say enough nice things. The order was accurate and as promised. We were there for Hurricane Matthew and it was nice to have snacks in our room so we didn't have to panic quite as much about food (ok, still panicked a little bit!) This was THE BEST for having snacks on hand for 4 kids! LOVE LOVE LOVE!!
Service was prompt and exactly what I ordered. Produce very fresh!