My Garden Grocer was above and beyond what I expected. Not only was the website easy to navigate, their customer service was outstanding. When I placed my order, I found they had the option to add gratuity which was very nice since I wasn't going to personally be present to receive my items. After I placed my order, within 10 minutes, I received a phone call from a Garden Grocer representative confirming my order, not just the standard email. That's what I call great customer service! The personal interaction definitely stands out in my book. And lastly, they not only texted me to confirm when my order arrived to my hotel but they called me (again, another live representative) to confirm the drop off as well. I will be recommending their service/store to all of my friends and will always use them in the future. Thank you for a wonderful customer experience!
I really loved the service. It was quick, easy and a great way to get what I needed!
Ordered items to be delivered to my hotel in Disneyworld. Confirmation email alerted me to an item I had forgotten but this was easily remedied on-line. I spoke to an extremely helpful member of staff who answered a couple of minor queries quickly and efficiently. My order was waiting for me at my hotel when I arrived, complete and correct, and I was very happy with the quality of the items I received. 10 out of 10 from me!!