I love that you confirm the order, explain the delivery process, send confirmation when delivered and ask for confirmation to insure all is good. Don't stop doing any of those. That's what will bring me and other customers back again and again.
This was our first time using this service and it was a great experience. The ordering process was easy - especially the ability to add on items that we missed the first time. The order was delivered during the specified window and held at the resort front desk so that we could bring it to our room at our convenience. This was so much easier than thying to pack things ourselves or take the time out of our vacation for an offsite grocery trip. We will definitely be using Garden Grocer on all future Disney trips.
Exactly as promised! Made our resort stay even easier.