Very easy to use and was notified as soon as the groceries arrived so we could get them from the bellman. Beer did not arrive cold so we had to get that on ice fast.
The ordering process was simple and delivery made right on time. Additionally, the customer service was great and it was very much appreciated that they made follow-up phone calls after the order was placed and after delivery to make sure that everything was satisfactory.
We used at a Disney resort. It was a great way to have groceries waiting for us when we arrived!