I love Garden Grocer! I have used the service several times when going on vacation. I live in Florida and wish I had this great service in my area. I would use them at home too!!!
We flew into Orlando but wanted a few things to keep in our room durning our visit to Disneyworld-not wanting to rent a car or take a taxi I decided to try Garden Grocer delivery. It was great!! Our order was waiting on us upon arrival at check in desk!! Believe Me our 32 bottles of water pkg was MUCH cheaper than the $3.50 each at the park!!! We even had some left over to pass on to a family checking in behind us!! Will always use this service.
Nothing works 100% of the time, even when that is the goal. What's important to me is how a company handles a mistake. I have high praise for Garden Grocer in that regard. They accidently left off our refrigerated bagels. I got right through to a real person when I called. She suggested how I could check in case it was a mistake by the Disney resort bell services and then to call her back. Again, I got right through to a real person, and since it was in the evening, said they could run it over to me the next morning. But I said just to send it with a normal delivery to our resort since we had plenty of other breakfast choices. Throughout this process the Garden Grocer staff were pleasant, helpful, and professional. Garden Grocer gets high praise from me. And P.S. the fresh fruit we'd ordered was of excellent quality.