We have used Garden Grocer twice while staying at Disney World. Our experience was excellent. Both times everything was delievered exactly as requested and cold/frozen items were put in a frig/freezer until pick up at the hotel. We were texted once the groceries were delivered. Great experience.
Being that this was our first time using the service, we were a bit concerned if the order was going to be there while we were flying down from Canada. While checking in at the Marriott Grande Vista's Front Desk. I confirmed that our ordered was waiting in their Cooler and Bell Service would deliver our order to us soon. What a great service. In the past we've rushed to un-load our luggage to rush out to Publix to buy our groceries then get back to our Unit late at night. I highly recommend this service to my friends and family.
I found GArden Grocers website easy to use and they did all that they said they would do when delivering my goods.