Order in advance (2-3 day minimum). We ordered two nights before we left and our stuff didn't arrive until the evening after we arrived. However, we weren't there in the room when I arrived. We got to come "home" to a mini-fridge full of groceries and the rest in bags on our coffee table. Very easy to use. Thank you!!
I was very happy with the service and the communication of the employees. I would definitely use this service again when staying on the grounds at WDW. It definitely made our life a little easier during our vacation.
Service was good, need to review markups on items as they were a bit high.