I am beyond pleased with my garden grocer experience. Website was so simple to use and they had my groceries delivered at the time promised. My resort left the milk and cheese out on the table and they were really not helpful or willing to own up to their mistake, however a garden grocer employee called me and could not have been more sweet and apologetic, she had new stuff sent that day! I will definitely be using garden grocer again..but prob not the same resort!
I loved the convenience of having my groceries there when I arrived. It saved me a couple of hours of running around so that I may enjoy more family time. My boys and I went to the pool and I actually could relax. One of my bags were wrong items and I called the company immediately and within an hour they had found my missing items and had them delivered at the hotel. Very courteous and efficient company. I would use them again.
I really like your text message telling us that our order has arrived! That puts you in a class with the major resorts and hotels that provide great guest services!