It was a WONDERFUL convenience to be able to order the bottled water and other items! It is a great idea and worked well. The only thing I would do differently is not order refrigerated items. The refrigerator was not on when we arrived and it was a problem for our cooler things.
Excellent customer service. I made an error with my arrival date and the issue was resolved immediately with no problems although it was my error.
I have used Garden Grocer on three separate trips to Walt Disney World, at three different resorts (Bay Lake Tower, Animal Kingdom Kidani Village, and Art of Animation). Each time, the service was perfect. We were notified with text messages during the promised time window, and the food was properly stored in the refrigerators and at Bell Services, who later brought the food to the room for us. I can't think of a better way to get food at Disney. Breakfasts, snacks, sandwiches, fruits, water, etc. are much cheaper and more convenient this way. Thanks for everything!