After our order was placed, we received a follow up phone call in addition to the email confirmation. Everything shipped as ordered, it was very easy and so convenient. We plan to order more supplies for our next trip!
This was my first time using Garden Grocer and thought this service was wonderful and very easy to use. We used Garden Grocer for our first trip to Disney World. We stayed at a Disney resort and would not have a car. Being that we had a 22 month old and 5 yr. old we needed some groceries for our 4 day stay, especially perishable items. I didn't want to spend a ton of money going back-and-forth to the resort restaurant for milk, drinks, snacks and other perishable items. So I ordered my groceries a week before online. On the day of our trip they sent me a text message a few hours before we arrived that our groceries had been delivered. When we arrived to our room at the resort the groceries were all there and perishable items were all put away in the refrigerator. I believe using the service helped me to save some money I otherwise would've spent in the parks or at the resort hotel restaurant. I will certainly utilize the Garden Grocer service again on our next trip to Disney. Thank you!
I was expecting 'normal' customer service...the kind I get from most companies. Which means "not so good" customer service. I was amazed to see how on the ball Gardengrocer.com was. We got some excellent follow up service from Miranda (she was outstanding) and early delivery to our Disney resort. Prompt notification for delivery of groceries. Quality on fresh foods was excellent. Gardengrocer.com will be a regular part of our Orlando visits to Disneyworld from now on!