We used the service for the first time in a recent trip (1/24/2015) and was completely pleased. We are long time DVC members and like to prepare our own meals (reduce costs and reduce time waiting at a restaurant to order/get/pay for our food) using the kitchen in the room. It was great not having to spend time going out to get groceries and gave us more time to enjoy WDW (ordering also reduced the impulse buying that always happens when you go to the grocery store - saved more money there too). We will be using this service from now on!!!
Our family of 5 just got back from our 3rd family trip to Disney. We stay on the property and in past visits have taken a taxi to stores for essentials. I will never do that again! The service was fantastic! Our groceries were cold and sitting on the table in our room upon check-in. Disney tried very hard to persuade us not to use the service-claiming our hotel didn't really provide enough fridge space. However, if you know what a mini fridge is, you can figure out how much will fit in there. I think Disney was hoping we would throw our money away on $2.50 single serve milks and $4 snacks. Thanks Garden Grocer for great service.
I have recommended Garden Grocer to at least 10 people who agree you provide some of the best Customer Service around!!