I can't say enough good things about the Garden Grocer. I waited until right before our trip to order and was surprised to find that they were able to deliver with less than a weeks notice! Ordering online was easy and to my surprise I received a call verifying my order within 5 minutes of my order. Our order was delivered and held in the cooler at the resort and I received a text message letting me know that it had been delivered. I also received a call. The food was fresh and exactly what we ordered. The Garden Grocer will be my choice for my next trip!
My experience with the Garden Grocer was wonderful. I will never do Disney without them. The service and selection could not have been better!
Nothing works 100% of the time, even when that is the goal. What's important to me is how a company handles a mistake. I have high praise for Garden Grocer in that regard. They accidently left off our refrigerated bagels. I got right through to a real person when I called. She suggested how I could check in case it was a mistake by the Disney resort bell services and then to call her back. Again, I got right through to a real person, and since it was in the evening, said they could run it over to me the next morning. But I said just to send it with a normal delivery to our resort since we had plenty of other breakfast choices. Throughout this process the Garden Grocer staff were pleasant, helpful, and professional. Garden Grocer gets high praise from me. And P.S. the fresh fruit we'd ordered was of excellent quality.