GradenGrocer was so easy to use. The process was straight forward from my initial order 1 month before the delivery date to the add-ons my family decided were needed as our vacation dates to 'the World' came closer. Customer service called to confirm the order and the date, time window I had picked picked. After that, there were no worries, I arrived at the resort and talked to bell services to have my item brought to my room. The order had an additional manifest to verify all the items delivered. One non-perishable item was defective and I emailed a picture to customer service. Within a few hours a replacement was delivered to the resort by GG. I recommend the service to everyone and GG has a return customer on my next trip to the World.
Your delivery guy was absolutely fantastic! He had to contend with Westgate Resort's (where we were staying) horrible personnel. We were severely delayed by slow workers in SW at the airport as well as slow workers at Westgate Resorts, so we couldn't be there when the food arrived. The delivery guy stayed around as long as he possibly could well after the last delivery time of 9pm, fought with Westgate to be able to deliver our food in our absence, & kept in contact with us at every step. Our food was in the room waiting for us when we finally arrived at 1am.
This was the second time we have used your services. Perfect both times...Thank You!!!