This is a great service for traveling families. The hotels they work with are experienced to handle your orders accordingly - cold items, etc. It makes traveling convenient and in some cases not requiring a rental car or outrageous prices at on property convenience stores.
It is a very convenient way to purchase groceries at Disney World since we flew in and did not have transport. One warning is not to overbuy like I did!
Delivered when promised! Text message once the delivery was at bell services so we were quickly able to arrange for delivery to our room. Loved everything about the experience and will use them again the next time we visit Disney!