Received confirmation call, email, and text. Our order was delivered before delivery time and was easy to find at our Bell Service at the Disney Resort! We will definitely use Garden Grocer again!
I can't say enough about the awesome customer service. We had a very large order (over $1200). They delivered on time and sent a text letting me know it was there. By the time we got to the hotel and bell service delivered our groceries, it was well past their closing time. Our order was missing almost 1/2 of our items. I emailed right away. When I called at 7:15 the next morning, they were already on the phone with the hotel to find out what happened. I do believe all our items were delivered and the hotel made the mistake of giving them to the wrong people. Even so, Gardengrocer assured me they would make it right, and the did!!! Within hours, they had re-shopped and brought the missing items to me directly. Even delivered them to my room. They were fantastic, nice, and very professional. I highly recommend them and will use them if I ever come back.
Food was delivered before we even arrived. I got a text message letting me know and later a phone call to make sure it was all there. It was! We arrived late and it was so nice to have our food waiting for us with the hotel bell services. Will definitely use again!