Excellent service and quick response from customer service on selections and order changes. Made our stay so much easier with my grandkids and their favorite foods. Thank you garden grocer , from the Edwards family!!!!!!!
I can't say enough about the awesome customer service. We had a very large order (over $1200). They delivered on time and sent a text letting me know it was there. By the time we got to the hotel and bell service delivered our groceries, it was well past their closing time. Our order was missing almost 1/2 of our items. I emailed right away. When I called at 7:15 the next morning, they were already on the phone with the hotel to find out what happened. I do believe all our items were delivered and the hotel made the mistake of giving them to the wrong people. Even so, Gardengrocer assured me they would make it right, and the did!!! Within hours, they had re-shopped and brought the missing items to me directly. Even delivered them to my room. They were fantastic, nice, and very professional. I highly recommend them and will use them if I ever come back.
We loved how they were on time and contacted us when the groceries were there for us. I liked how they left them with bell services and they brought them right to the room when I called them. We will certainly use them in the future.