1st time user, no problems at all.
Best decision I made! Staff at Garden Grocer confirmed my order via cell phone, then sent me a text message when it was delivered to my resort. It was a big money saver. Bought a case of bottled water and was able to bring water into the parks and just refill there.
I appreciate the phone calls and updates with phone calls to let me know where everything was and to double check for me. Great service!