My Garden Grocer was above and beyond what I expected. Not only was the website easy to navigate, their customer service was outstanding. When I placed my order, I found they had the option to add gratuity which was very nice since I wasn't going to personally be present to receive my items. After I placed my order, within 10 minutes, I received a phone call from a Garden Grocer representative confirming my order, not just the standard email. That's what I call great customer service! The personal interaction definitely stands out in my book. And lastly, they not only texted me to confirm when my order arrived to my hotel but they called me (again, another live representative) to confirm the drop off as well. I will be recommending their service/store to all of my friends and will always use them in the future. Thank you for a wonderful customer experience!
We recently used Garden Grocer while staying in Orlando at the Port Orleans Riverside Hotel and we recommend it highly! It was so nice to order our snacks and alcohol before we left home and they were delivered to the hotel before we arrived!
We used Garden Grocer for the first time for our trip a week ago. We travel with 3 small children (4yrs and under). It was so nice to stock up on milk, diapers, and snacks without having to worry to pack them in our suitcase, Everything with Garden Grocer, from beginning to end was professional and very customer oriented. We will be using them for all of our future stays.