I am a first time user going on comments found in disney orientated information web pages Found ordering fine. Live in the UK. Ordered not without trepidation, but gobsmacked when very soon after got a phone call to confirm order, amazing. Groceries delivered and waiting for my call to Busboy. Don't drive while in U.S, so perfect for us,brill use service again.
Saved me from renting a car to run the to grocer. Loved the service!
It is a very convenient way to purchase groceries at Disney World since we flew in and did not have transport. One warning is not to overbuy like I did!