We had problems with our resort misplacing several of our bags of groceries, but Jennifer and Makayla from customer went above and beyond in handling the issue. They resent the missing bags the next day and I would not hesitate using this service again.
This is a great service for individuals who are traveling via airplane and don't have a vehicle to travel to a grocery store.
EXCELLENT JOB!! We placed our order online well before our planned trip to WDW (6+ months before). Due to an foreseen event we not only had to change our date of our trip and therefore our order date, but also had to change our resort. The transition was handled beautifully with very limited interaction on our part. In fact, we were waiting at WDW Express when we received the email that our groceries had been delivered to our resort. FANTASTIC!