We used Garden Grocer for the first time during our trip to Disney World, it was highly recommended to us by family members who use the service multiple times per year. Unfortunately, our trip was delayed by two days because of a hurricane. I called Garden Grocer to let them know, and I was told that there was a chance our delivery may be delayed (which was not a problem since we wouldn't be there yet!). I received a text when my order arrived at our resort, on time as originally scheduled, despite the major storm! I was very impressed- and our groceries were kept in the refrigerator until we arrived. Garden Grocer was actually the one part of our trip that still went flawlessly despite our travel changes!! Can't wait to use them aga in the future.
Awesome experience! Thank you for making my vacation much easier!
I ordered an item that was recalled after it was delivered to me. A representative called me to inform me if this, and offered to deliver us a comparable product. When I stated this was not necessary, she offered to credit my account for the charge. Excellent customer service.