I did my order on line from UK. When I arrived at my hotel my groceries had been delivered the exact time that they said they would be. I phoned my hotel a few days before my groceries were due to arrive and they kept them in storage and delivered them to my suite after I was checked in.
Great service! Everything was at our hotel ready to go before we even got there
We were looking for some way to have grocery items in our hotel room for breakfasts and snacks for our large group while in WDW--thanks for providing this service!