I just stayed at a WDW resort this past week and used this service. My items were delivered on time and were perfect.
We were thrilled with the quality of both the service and the products. Immediately after placing my order on line, I was called by a representative who double checked all the information to make sure my order was handled correctly. In addition, after I emailed my I.D. photo for the alcohol I purchased, I received an immediate reply to confirm receipt from an actual person. I added items to my order at another date and everything was so easy and our order was perfect.
What a great service. Took all the stress out of shopping. My groceries were delivered to my hotel as described! I will definetely use this service again on my next trip to Disney!!