Our family used Garden Grocer for the first time on our most recent trip to Disney World. We found the site easy to navigate and the service exceeded our expectations. The day before our vacation, we realized we forgot an item. Garden Grocer was able to accommodate this last minute request without a problem... and it was the day after Christmas! When we arrived at our hotel, our groceries were waiting for us. All the refrigerated items were packed together and all the fragile items were packed together, just the way I would have done if I were packaging the items myself. We we're also pleased with the quality of all the items that we ordered and the courteous staff. We will be customers for life... can't imagine going to Disney again without this service. Thank you!!
I was so impressed with how easy it was to order from the Garden Grocer site. I also could not believe when I received an email, phone call AND text indicating when my groceries arrived to our hotel. We were in the car on the way to the hotel after a long day of travelling with the kids and it was so nice to know that our ordered items were going to be there and ready when we arrived. Every aspect was perfectly taken care of!
Working with Garden Grocer was overall a vey good experience! Our items were delivered to our Disney hotel prior to the our time allotment. We did have a small issue where we received 2 incorrect items--it wasn't easy to work with the Disney hotel to ensure that we exchanged the two items but Garden Grocer showed a lot of follow-up and commitment to ensuring that we received the proper items and in the end we did--so thank you for your follow-up and customer service!