Our order was delivered complete and on time as promised to our resort , however between the time the order was dropped off and we asked the bell person to deliver to our room, a 12 pack of beer was suddenly missing. I called Garden Grocer and they replaced it, even though the missing beer was most likely the fault of the resort. I definitely recommend this service if you are a guest at any resort in Orlando.
I am huge into customer service and picky about it since I work in sales. Rarely do I give a 10 out of 10, but Garden Grocer exceed my expectations multiple times. I give it a 15 out of 10. I received a phone call after I ordered online, before the food arrived at my resort, after it arrived and the next day to ensure it was correct. The thoroughness of communication and friendly staff allows me to give Garden Grocer two thumbs up. Thank you for making this portion of my trip super easy. I am very impressed, and I will definitely recommend you to others traveling to the Orlando area.
I am a travel agent from NJ. I use Garden Grocer, and I continually recommend it to all of my clients. Excellent service. Jeff from Jersey