Not having to worry about getting food to our Disney hotel was priceless. My son has severe food allergies so we couldn't rely on always finding food he could and would eat at restaurants the whole week. It was also great not having to take up luggage space with a week's worth of diapers and wipes for two children. Having the groceries ready and waiting when we arrived at the hotel certainly made the first night easier. I loved that we could even specify if we wanted greener or ripe bananas - the bunch we got was perfect.
The service was excellent and I liked that a person was following up ny order to ensure I received everything as requested. Excellent product qualities also and the best part it saved us a lot of time by not going to the groceries store, instead we went straight to the parks. Also, since we didn't bring the car we avoided renting one or paying a taxi.