This was our first time to use this service while visiting Disney in Orlando. Setting up the account, ordering the groceries, and submitting payment were all quite easy to do. I appreciated the follow-up call after placing my order, the text notifying me of delivery of groceries, and a courtesy check to see if we had our full order. Groceries were waiting for us at our resort upon arrival and perishables were stored in a cooler at bell services. The groceries were delivered to our unit promptly after check-in.
We stayed at Disney's Wilderness Lodge. The process was so easy! When we arrived, our food was with Bell Services. They had kept the perishables refrigerated and they brought it up to our room after we checked in. It was especially useful since our children have food allergies.
Super convenient! Will definitely us it again! Only suggestion i have to Garden Grocer is if an item you order is not in stock and you'll be sent something similar to replace the item, it would be nice if we were notified in case it is something we do not want. Other then that, love it!