We have two kids under 4 and take breaks from the Disney parks while on vacation. It was perfect to come back and have food in our room. We use Disney transportation so on our last vacation we spent so much more money by getting our snacks and beverages from the dining hall. Prices are great and the order was there when we arrived.
I feel your service is great! There is nothing I would suggest to make it any better.
Staying at Disney Resort & using Disney transportation meant we didn't have access to a car. After a day in the park we went back to room and called the front desk who promptly brought us our bottled water and room snacks. Oh & a bottle of wine for me! Ordered on online before leaving for vacation, so EASY!!! Love this service!