the communication was excellent.
it is awesome to arrive at the resort and groceries are ready...no need to go and buy anything else, extremely convenient!
I used this for my daughters senior class trip. The order didnt get there till late and then they gave them diapers and wipes, stuff that wasn't their order but then finally a few hours later they did get their items and cleared everything up. I would recommend it. It was a great service to be able to shop before vacation online and have everything you need delivered at the hotel.