This was the second time we used this service at a Disney hotel. There were some bananas missing from our order. I contacted the company and the missing items were sent promptly in the next day's shipment to the hotel. I was initially worried that this may present a hassle and was very relieved to see it did not. I highly recommend this company. Especially useful if you are travelling with young children who require diapers, baby food, etc.
A great service!
Perfect service for four years.