Loved the text to know my order was delivered and that Disney stored my cold items for me! So easy and convenient!
Nothing works 100% of the time, even when that is the goal. What's important to me is how a company handles a mistake. I have high praise for Garden Grocer in that regard. They accidently left off our refrigerated bagels. I got right through to a real person when I called. She suggested how I could check in case it was a mistake by the Disney resort bell services and then to call her back. Again, I got right through to a real person, and since it was in the evening, said they could run it over to me the next morning. But I said just to send it with a normal delivery to our resort since we had plenty of other breakfast choices. Throughout this process the Garden Grocer staff were pleasant, helpful, and professional. Garden Grocer gets high praise from me. And P.S. the fresh fruit we'd ordered was of excellent quality.
The Garden Grocer website was easy to use and offered everything we would have purchased at a "grocery stop" on our way to a week long stay at Disney. After placing my order I was contacted by a Garden Grocer representative to confirm that my order was received and to answer any follow up questions I might have. Our order was delivered at exactly the requested time and was waiting for us at the bell desk of our resort upon arrival. The order was filled exactly as I had hoped! I would definitely use this service again!