They've pretty much got it nailed ... great service, fast, efficient and fair pricing. A wonderful adjunct to Disney meal packages for our family.
Our groceries have always been at our hotel ahead of time. Always nicely bagged and all items ordered checked. I especially like the personal phone call letting us know that our groceries have been delivered versus an automated call.
We always receive our food on time and everything is of good quality. It is such a relief to be able to shop beforehand and at reasonable prices. It has now become one of our Disney experiences that we look forward to as we vacation.