There was a mix up and the driver delivered our order to the wrong hotel. The person I spoke to about it was wonderful and so apologetic. They fixed the issue right away and kept me informed of their progress. I love Garden Grocer and use them every time I go to WDW and always will.
Our first Garden Grocer experience was fantastic. Though the prices and delivery charge are a bit more than you pay if you order groceries through Disney Vacation Club, the selection is much better, which is what was important to us. I had several questions, as this was our first time using the service, and every time I called, I got fast and accurate information from a Garden Grocer rep. I got a text and and email confirming when our groceries were delivered, and everything arrived as scheduled. We will definitely be using this service again .
Our groceries were waiting for us when we got to the resort. Everything was as ordered. Cold food was kept cold. We were able to eat breakfast in our room much cheaper and faster than going out.