Quick and easy. Groceries were in room (Art of Animation) when we returned to the hotel. Cold item were in refrigerator. We had no problems and will use again the next time we go to Disney.
The delivery fee was a small price to pay for the convenience of having groceries delivered to our hotel! It saved us lots of time and a ton of money during our Disney vacation.
We have used the service two times on our Disney trips and could not be more pleased. We have already told others including at the pool when other guests saw us with our groceries.