I believe it was a good service, you guys were on point!
Your delivery guy was absolutely fantastic! He had to contend with Westgate Resort's (where we were staying) horrible personnel. We were severely delayed by slow workers in SW at the airport as well as slow workers at Westgate Resorts, so we couldn't be there when the food arrived. The delivery guy stayed around as long as he possibly could well after the last delivery time of 9pm, fought with Westgate to be able to deliver our food in our absence, & kept in contact with us at every step. Our food was in the room waiting for us when we finally arrived at 1am.
This was the best service. We loved arriving at check-in and our groceries were waiting at Bell service at Saratoga Springs. The water bottles savings alone was worth it. The kids loved having snacks and breakfast available in the room. I cannot imagine not using this service when we return to Orlando.