Everything was delivered to the bell desk and brought to our room. The bags for the cooler items were kept at the bell desk until we arrived. There was no hassel and couldn't have worked out better.
Service is very convenient and easy to use. We were missing a couple of items from our order. I called customer service, and immediately, they sent a reorder to our resort.
A great service. It's just perfect having the essentials delivered to our Disney Vacation home on arrival, so the kitchen cupboards and fridge is full from the minute our holiday starts -no mucking around having to go out to the supermarket wasting valuable holiday time!