We were thrilled with the quality of both the service and the products. Immediately after placing my order on line, I was called by a representative who double checked all the information to make sure my order was handled correctly. In addition, after I emailed my I.D. photo for the alcohol I purchased, I received an immediate reply to confirm receipt from an actual person. I added items to my order at another date and everything was so easy and our order was perfect.
I goofed and selected for my order to arrive a whole month early, and GardenGrocer saved the day, did not charge me any extra, and brought the delivery the correct day. I will absolutely be using them the next time I go to Disney and highly recommend them to anyone who goes to Orlando. You can tell a lot about a business by how they act when there is a problem, especially one where customer made a mistake, and they performed with flying colors.
It was a WONDERFUL convenience to be able to order the bottled water and other items! It is a great idea and worked well. The only thing I would do differently is not order refrigerated items. The refrigerator was not on when we arrived and it was a problem for our cooler things.