This October was my first time ordering through Garden Grocers. Got a text of delivery confirmation once we landed in Orlando, delivery was earlier than expected. Unfortunately they forgot to include 1 item in the delivery bag although it was listed in the receipt. Double checked with the hotel's bell services to make sure that said Item was not left behind or fell somewhere in their storage. Finally called GG to report about this and the operator was very nice, helpful and handled the situation efficiently. I told him I had checked with the bell services, but he said he'd also call them himself (which is totally understandable) and call/text me back to let me know what will be done. I received a text 10 minutes later confirming that the item will be delivered the next morning and so it did. Great service and definitely will order from GG again for our next trip to Orlando.
Garden grocer is so incredibly efficient - they take one less stress out of Disney park planning when traveling, especially with young ones. Our impetus to use them was to save a little money at the park, if your family wants more than one 'snack' a day your jammed into paying 2.50 for a bottled water. I chose several of the 'Store Brand' items (specifically for cases of water and paper goods) and it proves far more reasonable than others. We highly recommend garden grocer!
Everything was fresh, well packaged and the prices were comparable to local stores. The process from ordering, the live confirmation call, confirmation delivery & followup was 5 star service!