Great way to order drinks, snacks and laundry detergent etc. for our stay in Disney Vacation Club Villas without taking up space and weight in our luggage. We will use this service every time we go to Disney World! Our order was there at Bell Services when we checked in!
We took a flight from Toronto to Orlando with our 3 young kids. All of our pre-ordered groceries arrived at our WDW hotel at the set time. The groceries were kept cold at the hotel desk until we were ready for the concierge to bring them to our suite. Items were well packed and in excellent condition. Best of all, we had ordered diapers and wipes (it was great not to have to fly with these items because they take up space in suitcases and are heavy).
I loved the convenience of Garden Grocer, and since we were flying, it made it a lot easier to not have to take a lot of food with us in our luggage.