They initially made a mistake on a soda order, delivering regular instead of diet to our Disney resort, but one phone call and it was fixed by the time we returned from magic kingdom
I wish I had known about Garden Grocer on ALL of our past trips to Disney. I've used GG the past two years. Ordering on line was easy !When our order was delivered, they texted me & told me it was at Bell Services and ALSO followed up with a phone call. Can't get better service than this! Order was perfect! I tell all my co-workers & family about Garden Grocer! It saves time and money!!! Keep up the good work!!!
Our family of 4 saved about $1000 the first week we used Garden Grocers (rather than go with the Disney family Meal Plan). We enjoyed breakfast in our room each morning, took snacks along to the parks to supplement our lunch, then used the money we saved to enjoy special dining experiences like the Rainforest Café. Garden Grocer delivered everything exactly as we ordered and on time. I wish I had gone on-line and placed my order a little sooner before the trip this year, because it would have been nice to have the food the first morning we arrived rather than the second day. I got the first open delivery slot I could book. The bellman at our hotel told us Grocery delivery is definitely growing in popularity. It worked well for our family, but if you are looking for character dining experiences (~$200 for a meal with Cinderella in the room, etc.), a package meal plan may be the cheapest way to do that. Our family is more interested in the rides and fireworks than elaborate meals.